For obvious reason, I find this newgroup to be very useful in operations of my web design firm. Over the 2 years I have been doing this on my own, I have grown and changed many things. I’m sure like many of you, I bounced from host to host (every couple of months), trying to find the right deal, right support, personality, whatever it is that we look for and makes us happy. About a year ago I became more involved in the Phoenix, AZ USA internet community, I was introduced to a data center that offer to let me grow and my pace and support me wherever I needed.
So gradually I moved over to them, went with a per site plan with the option of moving onto co-lo when it economically made sense. 4 months ago we crossed the point of enough clients that we could cover a co-lo so we jumped on it and haven’t look back. So now comes my question to the group, is this pricing fair – yes or no? What changed would you suggest? Not enough info. Some people claim “high.” A lot of the shoppers in this group are into inexpensive hosting, which is fine… but there’s also a market for fault-tolerant I-can-get-someone-accountable-on-the-phone-NOW hosting that costs a good deal more than what you’re offering. Who are you competing with? The exact same notion went through my mind when I read a bunch of people calling his price outrageous. In this NG the tendency is toward inexpensive hosting, and not maximal fault tolerance.
Yes, he does charge 3 times what my host does. However, if I were running an e-commerce site where losing just one sale due to the web host failing could mean a hundred dollars of profits down the drain, and if the problems the host weren’t immediately solved the losses could go a lot higher than that, I’d be willing to pay an extra $10 a month for top quality service, and hand holding by the host if needed. Thus, more info is needed about the sort of hosting service he wants to offer. The prices he is thinking of charging are more on the level of filet mignon quality, and out of line if he only plans to offer a burger at McDonald’s quality. His prices are reasonable if he is offering well above mediocre service.